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About the Business
Business owner information
Victor F.
Moderno Appliance & Furniture opened its doors in June of 2012 when a certified appliance technician decided that he could provide better customer service and more affordable prices to people in Lawrence and the Merrimack Valley area. Victor has been in the appliance repair business for many years and can fix large household and commercial appliances. Moderno takes pride in their quick response and positive customer feedback.
Ask the Community
Q:
Victor ,how long will it be to fix my 2 front burners on my stove?
A:
Hi Sandy, I understand that Victor spoke with you earlier today to confirm. Thank you for your patience, those parts took longer than usual to arrive. He will have you cooking again very soon.
Suzanne F., Business OwnerÂ3 years ago
Recommended Reviews
Overall rating
8 reviews
5 stars
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1 star
- Ingrid C.Lawrence, MA023Dec 16, 2023
This company has been a disappointment. Since May of last year, they've been attempting to repair the ice maker in my fridge, but their efforts have only resulted in making the situation worse. Despite shelling out $315, I'm still left with a malfunctioning appliance, waiting for them to fulfill their end of the repair. Their prolonged delay and inability to rectify the issue have made me highly skeptical of their competence and reliability.
Helpful 0Thanks 0Love this 0Oh no 0 - C N.Dracut, MA1205Jan 20, 2021
We just started using Victor and he has been excellent to work with for repairs. Always on time, does what he says and comes prepared to get the job completed.
He and his worker were always masked and kept the appropriate distance.
We will definitely use him again!Helpful 0Thanks 0Love this 0Oh no 0 - Charlene V.Lawrence, MA03Mar 4, 2021
I just met Mr. Moreno today along with his coworker which I didn't get his name, they were very pleasant and efficient. I am very pleased with the service he provided and definitely will call on him again for what ever repairs I need. Very reasonable repair costs. So glad I made his acquaintance.
CharleneHelpful 0Thanks 0Love this 0Oh no 0 - Monica M.Woburn, MA1412028Mar 30, 2019
I contacted Moderno through here to fix a burner on my stove. They responded right away and scheduled the visit as requested.
The service man called to check if he could come earlier than expected the day of, I read happy he did! Two men arrived, very polite and professional. They fixed my stove in no time, which is great because they charge by the hour.
I also mentioned that I was looking to replace a couple of appliances, he said he would contact his office to see that they sent me options because they sell them too. I received an email shorty after with options.
Overall, great experience and would recommend them to others.Helpful 0Thanks 0Love this 1Oh no 0 - Dorothea K.Haverhill, MA03Aug 12, 2020
Moderno Appliance was recommended by a friend, who only had good things to say about the business, and the owner, Victor.
I was in need of a new washing machine during Covid-19 times when service, repair, delivery was generally slowed down.
Not here. I stopped, shopped, and the machine was delivered the very next day. Victor displays wonderful customer service qualities. He is efficient and knowledgable and shows that he cares.
The machine he offered in his store has all-around high ratings and the price I paid was compatible with the big stores.
I have to say this was an all-around perfect transaction - couldn't be happier!Helpful 0Thanks 0Love this 0Oh no 0 - Kathy W.Haverhill, MA02Apr 6, 2018Updated review
Victor is an excellent appliance technician, he has worked on several of my appliances over the last few years, he does amazing work!!!!
We recently moved and are looking forward to a new piece of furniture or 2 over the summer as we settle and decide our new options.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Suzanne F.
Jul 30, 2017
We appreciate your business and look forward to being of service to you again in the future.
Jul 26, 2017Previous reviewVictor and his team have come out to service and/or repair several of our appliances over the last few years, a dryer, a gas stove, and most recently our refrigerator that would not stay cold.
Extremely knowledgeable, efficient, and very reasonably priced.
I am so pleased to have found, what I consider, a lifetime partner as a homeowner with all my appliance needs ! - Cynthia E.Medford, MA469163364May 15, 2016
I met the owner and his wife, with whom I work. After hearing such lovely things about the shop and how they use good quality appliances for resale, I decided to check it out. The store inside and out look well kept and the appliances are modern! The owner was very kind and patient. He answered my questions and offered to bring in specific appliances just for me, with honest timelines and prices for each. Worth a look for renters and homeowners that are looking forward to an alternative from retail sales in hardware stores or malls.
Helpful 1Thanks 0Love this 0Oh no 0 - Sasha F.North Miami, FL1894Jul 30, 2015First to Review
Great place to buy appliances! Thanks to victor the owner for answering all the questions I had and being super helpful!
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